Terms and Conditions
Please read our terms and conditions before booking a session
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Privacy and Confidentiality
Declutter Me provides a confidential and professional service. Upon booking Declutter Me may require photo/videos in order to establish a specific plan tailored for you, they will not be used for any other purpose. Any photo/videos used during and after our session, will only be reproduced for publicity purposes with your permission.
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Disclaimer
Declutter Me provides advice and encouragement in the decluttering and organising process. Declutter Me can therefore accept no responsibility for actions of the client . It is ultimately the clients decision to let go of items and Declutter Me accepts no responsibility for the actions the client takes on the basis of that advice be that, at the time of consultation, engagement in the organising or decluttering process, or at any subsequent or future date following any engagement or consultation.
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​As ​​​​​​​Declutter Me are not valuers of art or other items ​​​of special value or rarity, clients are advised to seek their own valuations of any items.
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Declutter Me handle items with care. In the case of accidental damage or loss, howsoever caused, the client acknowledges that Declutter Me will not be held liable for losses or damage howsoever caused in their engagement.
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Declutter Me hold a public liability insurance with an indemnity of £1 million.
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Limits of work and removal of items
Any large or heavy items that need removing or relocating may require a third party to help. Items to be removed from your premises either for disposal or to other locations must be done at your own discretion. Declutter Me are not liable for any items damaged or lost by a third party.​
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Payment & Refund Terms
Full payment is required online before each session. The client will receive a confirmation email after each booking. For any reason if you require a refund, please allow 3-5 business days for this to appear in your bank account.
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Cancellation
We know life can get in the way due to unavoidable circumstances. Therefore if you need to reschedule simply contact the Declutter Me team and we will be happy to help. We can cancel and refund any bookings no later than 72hrs ahead of your booking.